publications |
Author of Paper Prototyping. Also see the companion web site at www.paperprototyping.com.
Co-author of Web Site Usability: A Designer's Guide
Co-author of E-commerce User Experience with Jakob Nielsen, Rolf Molich, and Susan Farrell. Also available as a series of reports from Nielsen Norman Group.
Seven Tricks that Web Users Don't Know (originally published June 2001, IBM developerWorks)
Paper Prototyping (originally published November 2001, IBM developerWorks)
Using Paper Prototypes to Manage Risk (October 1996, originally published in the print magazine Software Design and Publisher)
White paper: Finding a User Recruitment Vendor (22k PDF)
Snyder Consulting * (603) 216-2255 * csnyder at snyderconsulting dot net